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Booking terms and Hotel Altstadt Hotel am Tierpark , Karin and Detlef Hertzsch oHG

1 Subsequent Booking terms and conditions are part of the accommodation contract between the hotel and the guest.

2 The accommodation contract is concluded once the ordered rooms and the hotel is promised ( regular writing) . The registration is done by the guest for all listed in the reservation passengers for their contractual obligations of host vouches as for his own obligations, unless he has expressly and specifically explained .

3 The guest has no right to be provided specific rooms . If agreed , the hotel room is not available, it is obliged to seek equivalent substitute in the home or elsewhere.

4 Verbal agreements should be confirmed reasons of proof in writing. Notices and statements , and should be handed over to the hotel , must be made in writing. Jurisdiction in disputes against the hotel is its headquarters. German law applies .

5 Reserved rooms are available to the guest from 15:00 clock to 11:00 clock on arrival and on departure day . Other times must be agreed depending on the booking situation possible and with the hotel.

6 Unless a later arrival time was agreed , the hotel reserves the right to award further ordered room after 18:00 clock .

7 The price of accommodation for bookings with bed and breakfast is regularly payable on departure . For bookings with half-board or other services or for special dates accommodation contract is only concluded upon receipt of a deposit of 50 % of the price upon receipt of invoice . In the event of cancellation by the guest , it is possible to obtain a refund for a fee the full amount . Payment for bookings with bed and breakfast may be in cash , by check, debit card , by credit card or in advance by bank transfer. In a very short-term booking of other services or arrangements that are reduced in price as a rule , payment by credit card is not possible.

8 Package deals, promotions , reductions and discounts are not combinable and can not be booked in a row. The payment of reduced services is generally possible only by bank transfer or at very short notice bookings in cash or by debit card .

9 If the guest cancels the reservation or not appear at the same location , the hotel is to avoid failures, held in good faith to try to to reassign unused rooms if possible. Basically, however, the right of the hotel from § 537 BGB remains , the room minus a flat rate for savings services (20 % at E / Breakfast , 40 % for B / Half Board) to be in charge . Should the room be rented , the hotel reserves the right to charge the guest to provide € 25,00 handling fee in the invoice , possibly augmented by a damage compensation in the amount of the difference to a lesser subleases price. In our offer of free cancellation a fee is pointed recommending .

10 Bringing a dog or cat is permitted on request (charge 10 €/night) .

11 The hotel is liable for the due care of a prudent businessman. The contractual and tortious liability of the hotel for damages other than personal injury is limited to the amount of the price , as it results from the booking confirmation and was confirmed insofar as the damage was caused intentionally or by gross negligence. The owner is liable for property brought in accordance with § § 701 et seq . Also as far as the liability for property brought is regularly limited . With the use of facilities by children, which are located on the hotel's property , basically adhere to the parents.

12 If the guest is not explicitly stated otherwise , the hotel guests can use its data from the registration form to deliver the latest offers.

13 If any provision of these Booking terms and conditions be or become invalid , this shall not affect the validity of the remaining provisions .

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